The College of William and Mary - The Mason School of Business; Isenberg School of Management, UMass Amherst
MBA - The College of William and Mary - The Mason School of Business, 1979
Lynn Grebenstein is the Vice President of Operations for Maximus, a well-renowned company specializing in for-profit government services. Lynn has a substantial amount experience in business process reengineering, management consulting, project start-ups, program monitoring,,and operations management. She is also well-versed and experienced with international collaboration and program application in multi-national settings. Most recently, she served as the Acting Managing Director for Saudi Arabia, and was charged with executing a 4 month turnaround that resulted in 150 percent growth in job seekers served by the project and 175 percent growth in outcomes. Lynn's focus is also on establishing fundamentals in policy, training, execution and delivering of key mission objective of "finding jobs, changing lives." She is called the "cake maker" by the professionals that serve under her tutelage. She has served as Project Adviser to Australian operations and continues to serve as Project Adviser in Saudi Arabia. Lynn was responsible for redesigning service delivery models and development CRM solution to support $100 revenue projects in the United States, the United Kingdom, and the Kingdom of Saudi Arabia. Lynn is also tasked with developing global infrastructure that supports the company's operational value of "quality before profit." In her early years, she had also been a special assistant with the Mass Department of Revenue, redesigning child support enforcement service delivery models in Massachusetts when the program was transferred from the Welfare Department to the Revenue Department. Lynn's efforts was recognized by the Kennedy School of Government and for over five years, was taught as the 'how to' example of reengineering government services.